Welcome to Afayo, a medical application designed to connect patients with qualified caregivers in Kampala, Uganda. We are committed to securely collecting and managing users' medical information. This Privacy Policy explains how Afayo collects, uses, stores, and protects your  personal data.

Afayo may collect the following types of information:

● Personal Information: Full name, date of birth, gender, contact information, and

identification details.

● Medical Information: Medical history, current symptoms, prescriptions,

allergies, lab results, and consultations.

● Device Information: IP address, browser type, operating system, and device

identifiers.

● Usage Data: How you interact with the application including time stamps, clicks,

and navigation patterns.

Your data is collected and processed for the following purposes:

● To provide and manage medical services.

● To facilitate appointment scheduling and record-keeping.

● For internal research and service improvement.

● To comply with legal or regulatory obligations.

● To send you updates related to your care or the Afayo service.

We do not sell your data. However, data may be shared with:

● Authorized medical professionals.

● Health institutions affiliated with your care upon agreed terms.

● Regulatory authorities if legally required.

● Service providers who support our operations under strict confidentiality

Afayo implements the highest industry standards to protect your data:

● Data encryption in transit and at rest.

● Secure access controls and authentication.

● Regular security audits and backups.

You have the right to:

● Access your personal data.

● Request correction or deletion of your data.

● Withdraw consent to process your data.

● File a complaint with a data protection authority..

We retain your data only as long as necessary for the purposes stated in this policy or as required by law.

Afayo does not knowingly collect data from individuals under 18 without parental or guardian consent.

We may update this Privacy Policy. You will be notified through the app or email when significant changes are made.

If you have questions about this policy, contact:

Afayo Data Protection Officer

Email: respernyivuru@gmail.com

Phone: +256-757-828896

Address: Kampala, Uganda